12010001

Not what I expected. As a first time buyer, I based my expectations on advice I received from others. My understanding was that the benefit of using an advisor was that they would complete all the paperwork. I can’t fault the initial response, my mortgage was attained very quickly, but once it was, they seemed to lose all interest. I got sick of waiting so I completed the solicitors’ forms myself. I am yet to have a survey carried out as the recommended company can’t provide one for well over a month. I’m left feeling like I don’t know what I’m paying for.


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Authorised and Regulated by the Financial Conduct Authority.
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The information contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.
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to the Financial Ombudsman Service, which can be contacted as follows

The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
www.financial-ombudsman.org.uk

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